Views & News

USA Today - "General Motors: How to avoid more failed parts"

In order make good on her promise to Congress, Barra must prevent the kinds of engineering failures that caused the ignition problems in the first place and the organizational failures that propelled the problem to its current tragic magnitude. And that will mean changing the culture at GM. To do this, she has to convert discussions from attempts to “prove up right” to solicitations to find out “how might I be wrong." 

—Excerpt from USA Today column